Privacy Policy & Cookies Statement

Hone Movement Studios ("we", "our", "us") is committed to protecting your privacy and handling your personal data in a transparent and secure manner.

We operate studio spaces located at:

• 14 Pixley Street, London E14 7DF

We provide studio rentals for classes, rehearsals, and small private (non-ticketed) events. This policy applies when you:

• Book or rent our studio spaces
• Create an account or sign in to our booking system at calendar.honemovementstudios.com
• Register as a client (including first-time enrolment)
• Visit our premises
• Use our website or contact us

Contact

For any privacy-related questions, please contact:
Email: info@honemovementstudios.com

Personal Data We Collect

We may collect the following:

Personal information

• Name, date of birth, email, phone number
• Residential and billing address

Identity verification (first-time users)

• Photo of a valid government-issued ID
• Proof of address (e.g. utility bill or bank statement)

Booking & payment data

• Booking history and services used
• Payment details (processed securely via third-party providers; we do not store full card details)

Usage & communication

• Emails, messages, and enquiries, including enquiries sent through the form on this website
• Feedback or reviews

Technical data

• IP address, device/browser info, cookies (see the cookies section below)

Security

• CCTV or audio/visual recording within the premises for safety purposes

Signing in with Google

Our booking system at calendar.honemovementstudios.com lets you create an account and sign in with Google. This section explains exactly what Google user data we access, how we use it, and how it is stored and shared.

What we access

When you choose "Continue with Google", Google asks your permission to share a limited profile with us. We request only the basic sign-in scopes (openid, email and profile), which give us:

• your name
• your email address
• your Google account identifier, and your profile picture if your Google account has one

We do not request, receive, or have any access to any other Google service: not Gmail, Google Drive, Google Calendar, Google Contacts, Google Photos, or any other Google product or file.

How we use it

• to create your account and sign you in securely, so you do not need a separate password
• to identify your bookings and show you your own booking history
• to send you booking confirmations, access details, reminders and other messages about bookings you have made

We do not use Google user data for advertising, we do not use it to build profiles for marketing, and we do not use it to train artificial intelligence or machine learning models.

How it is stored and shared

Your name and email address are stored in our booking database, hosted by our infrastructure providers on our behalf, and are protected by access controls. Google sign-in itself is handled by our authentication provider, which processes the sign-in on our behalf and does not use your data for its own purposes.

We do not sell Google user data and we do not transfer it to third parties except as needed to run the booking service (for example our payment processor, so your booking can be paid for), or where we are legally required to.

Deleting it

You can disconnect Google access at any time from your Google account permissions page, and you can ask us to delete your account and its data by emailing us at info@honemovementstudios.com. Deleting your account removes your name and email from our booking system, subject to any records we are legally required to keep for accounting purposes.

How We Use Your Data

We use your data to:

• Register you as a client and manage bookings
• Verify identity and grant studio access
• Communicate important updates (e.g. bookings, changes, access details)
• Process payments and manage accounts
• Maintain safety and prevent misuse of the space
• Comply with legal obligations (e.g. health & safety, fraud prevention)
• Improve our services

We will only send marketing communications if you have given consent, for example by ticking the "keep me updated" box on our enquiry form. You can unsubscribe at any time.

Legal Basis (UK GDPR)

We process your data based on:

• Contractual necessity (to provide our services)
• Legal obligations
• Legitimate interests (running and improving our business, security)
• Consent (for marketing or optional data use)

Sharing Your Data

We do not sell your personal data.

We may share data with trusted service providers, who process it on our behalf:

• Our booking and payment systems (booking platform and payment processors)
• Brevo, our email service: enquiry form submissions and newsletter sign-ups are stored there so we can reply to you and, with your consent, keep you updated
• Professional advisors (e.g. accountants, insurers)
• Authorities or law enforcement if legally required

Data Retention

We keep your data only as long as necessary for:

• Providing services
• Legal and accounting obligations
• Security purposes

Identity documents are stored encrypted and deleted automatically 24 months after your last booking. You can also request export or deletion of your data from your account at any time.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion (where applicable)
• Restrict or object to processing
• Withdraw consent at any time (for marketing)

To exercise your rights, email us at info@honemovementstudios.com.

Cookies

This website sets one category of non-essential cookie: Meta (Facebook) advertising measurement, which helps us understand whether our ads work. We ask for your consent before it loads, and you can decline it with one tap.

You can also control cookies through your browser settings.

The Chat Assistant

The chat on this site is answered by a digital assistant. Anything it cannot help with is passed to our team, and we may review conversations to follow up on enquiries and improve our answers. Messages you send are processed by Anthropic (the AI provider) to generate replies. Please do not share sensitive personal information in the chat. If you prefer a person from the start, use WhatsApp or email instead.

Security

We take appropriate technical and organisational measures to protect your data, including secure storage and restricted access to sensitive information.

Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page.

Last updated: July 2026