Privacy Policy & Cookies Statement

Hone Movement Studios ("we", "our", "us") is committed to protecting your privacy and handling your personal data in a transparent and secure manner.

We operate studio spaces located at:

• 16 Pixley Street, London E14 7DF
• Unit 201, 14 Pixley Street, London E14 7DF

We provide studio rentals for classes, rehearsals, and small private (non-ticketed) events. This policy applies when you:

• Book or rent our studio spaces
• Register as a client (including first-time enrolment)
• Visit our premises
• Use our website or contact us

Contact

For any privacy-related questions, please contact:
Email: lizzie@hone.london

Personal Data We Collect

We may collect the following:

Personal information

• Name, date of birth, email, phone number
• Residential and billing address

Identity verification (first-time users)

• Photo of a valid government-issued ID
• Proof of address (e.g. utility bill or bank statement)

Booking & payment data

• Booking history and services used
• Payment details (processed securely via third-party providers — we do not store full card details)

Usage & communication

• Emails, messages, and enquiries — including enquiries sent through the form on this website
• Feedback or reviews

Technical data

• IP address, device/browser info, cookies (see the cookies section below)

Security

• CCTV or audio/visual recording within the premises for safety purposes

How We Use Your Data

We use your data to:

• Register you as a client and manage bookings
• Verify identity and grant studio access
• Communicate important updates (e.g. bookings, changes, access details)
• Process payments and manage accounts
• Maintain safety and prevent misuse of the space
• Comply with legal obligations (e.g. health & safety, fraud prevention)
• Improve our services

We will only send marketing communications if you have given consent — for example by ticking the "keep me updated" box on our enquiry form. You can unsubscribe at any time.

Legal Basis (UK GDPR)

We process your data based on:

• Contractual necessity (to provide our services)
• Legal obligations
• Legitimate interests (running and improving our business, security)
• Consent (for marketing or optional data use)

Sharing Your Data

We do not sell your personal data.

We may share data with trusted service providers, who process it on our behalf:

• Our booking and payment systems (booking platform and payment processors)
• Brevo, our email service — enquiry form submissions and newsletter sign-ups are stored there so we can reply to you and, with your consent, keep you updated
• Professional advisors (e.g. accountants, insurers)
• Authorities or law enforcement if legally required

Data Retention

We keep your data only as long as necessary for:

• Providing services
• Legal and accounting obligations
• Security purposes

Identity documents are stored securely and retained only as long as needed.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion (where applicable)
• Restrict or object to processing
• Withdraw consent at any time (for marketing)

To exercise your rights, contact us via email.

Cookies

This website does not set analytics or advertising cookies. Your browser's storage is used only to remember choices you make on this site. You can control cookies through your browser settings.

Security

We take appropriate technical and organisational measures to protect your data, including secure storage and restricted access to sensitive information.

Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page.

Last updated: July 2026